FAQ

What is your return policy

Given the perishable nature of our products, we are unable to accept returns. Please see our full refund policy here.

What is your refund policy?

In the event of any issues with your order, please reach out to us directly so we can work together to resolve the matter to your satisfaction. Refunds are considered on an individual basis. Visit our full refund policy here for additional guidance.

How long will it take to receive my order?

All orders before 2PM PST are packed and shipped the same day. All orders after 2PM PST are shipped the next day. Choose between Economy and Standard shipping. Deliveries within the contiguous US can take 2-8 business days, depending on your shipping method and location.

Where do you ship to?

We ship to all 50 US states. As we grow, so will our reach. Shipping to Canada will be coming soon!

How do pre-orders work?

Pre-orders allow you to purchase a product before it is is-warehouse. Turnaround time is typically two weeks. You will receive regular updates via email, so you know when your package will arrive safely on your doorstep.

What if I can't find the answer to my question?

Send us an email! We are more than happy to answer any questions you may have.