FAQ
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What is your return policy
Given the perishable nature of our products, we are unable to accept returns. Please see our full refund policy here.
What is your refund policy?
In the event of any issues with your order, please reach out to us directly so we can work together to resolve the matter to your satisfaction. Refunds are considered on an individual basis. Visit our full refund policy here for additional guidance.
How long will it take to receive my order?
We strive to process and ship all orders in a timely manner and in the order they are received.
Ireland Warehouse
Products that are shipped from our Ireland Warehouse will display:
*Ships from our Ireland Warehouse.
When you see this on the product page, it means that these products will ship from our Ireland Warehouse to our American Warehouse in WA state. We will inform you via email when your order leaves Ireland and when it arrives in our American warehouse. Shipping from Ireland to America takes approximately 5-8 business days. Once we send it out to you from our American Warehouse, you will receive a shipping notification and a tracking number.
Total shipping time from Ireland to your doorstep is approximately 10-14 business days, depending on where you live in the US.
American Warehouse
Products that are ordered from our American warehouse (does not contain *Ships from our Ireland Warehouse on the product page) AND are not combined with any products from our Ireland Warehouse will be processed and shipped as follows:
Orders placed before 2PM PST will be processed and shipped on the same business day. Orders places after 2PM PST will be processed and shipped the following business day. Shipments will take 4-7 business days to reach your doorstep
Mixed Warehouse Orders
Any orders that contain products from BOTH the Ireland Warehouse and the American Warehouse will be shipped together after the products arrive from the Ireland Warehouse.
Where do you ship to?
We ship to all 50 US states. As we grow, so will our reach. Shipping to Canada will be coming soon!
What if I can't find the answer to my question?
Send us an email! We are more than happy to answer any questions you may have.